A Best Practices Approach
Today’s world is more connected and mobile than ever before. People are working together all across their organizations, and with outside customers and business partners.
Annual Security Report 2015
The Cisco 2015 Annual Security Report, which presents the research, insights, and perspectives provided by Cisco® Security Research and other security experts within Cisco.
Top Five Trends
These days, customer service is far more than a simple phone call. Today’s customers want to be taken care of at any time, in any location, on any device.
Latest News & Blogs
Don’t be the next victim of a DDoS attack
Last year, a quarter of UK businesses were the victim of DDoS attacks, with retail, banking, media and the public sector being prime targets.More information
A Hybrid Approach to Cloud Computing
When it comes to Cloud computing, we hear a lot about a “step change” in the way business will provision computing in the future.More information
Cloud Contact Centres – Evolution or Revolution?
Cloud computing is not a new idea. It has been with us as a concept since the 1960s and as a reality since theMore information