Case Studies

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By working with our customers to understand their business challenges, we have built up a customer base which encompasses many blue-chip organisations.

The following case studies represent a small selection of these customers, but should you require further information please do not hesitate to contact ONI on 01582 420999.

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Contact III

Contact III, now the largest IP contact centre in the UK, required a fully-featured contact centre which could handle email and web enquiries as well as phone calls.
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Insight Investment

Insight Investment, asset manager of HBoS needed a state-of-the art communications system that encompassed all offices and would present a seamless 'front end' to their business.
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Vincipark Services UK

Vincipark Services UK, part of the Vinci Concessions Division, which manages toll roads, car parks, Bridges and tunnels needed an integrated, scaleable communications solution for voice and data.
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VT Group

The award of a new contract meant that VT Group needed to upgrade its shipbuilding facilities, leading to a complete overhaul of its IT infrastructure.
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