This is a link to the dedicated customer portal HEAT for ONI customers. It needs a user name and password in order to log-in.

 

Contact Centre

Integration and Customisation

The real benefit of deploying a multi-channel IP contact centre comes when it is fully integrated with back-office applications such as CRM and other business systems. ONI have a highly experienced development team that has helped many organisations customise their systems. To find out more please call us on 01582 429999.