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Sector Experience

Legal

The legal sector, like many other industries is going through major changes. None more so than with the proposals put forward by the Legal Services Board in 2009 to open up the provision of legal services by 2011. It is inevitable that new entrants to this market will shake things up for everybody involved. For example this could see high-street retailers offering legal services to their customers, taking business away from local companies or even bigger national firms.

Increasing levels of competition will drive Law firms to improve the way they interact with their customers and find ways of ring fencing some of their markets before new competitors appear. ONI's experience is helping a number of firms to review their communications strategies and see how some of the latest developments in unified communications and collaboration tools help them prepare for new and increased levels of new entrants. This has enabled us to deliver innovative solutions in areas such as:

  • Improving innovation and productivity by creating an "anytime, anywhere" workforce
  • Creating and driving customer intimacy and loyalty
  • Outpacing your competition through the use of collaborative technologies

The next few years will be a challenging time for all companies in the legal sector and ONI are well positioned to help our customers to improve the service they offer whilst remaining flexible to offer new products and services quickly to protect and increase market share.