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Partners

ONI have established key relationships with a number of leading providers of technology and services. We take care to make sure that we choose only those partners that are able to deliver solutions that are essential to improving business performance.  Our partnerships are long-standing and we make sure our people have the highest levels of technical accreditation.

Our partners include:

Cisco


Cisco Systems is the worldwide leader in networking for the internet. We have been a Gold Certified Partner for many years delivering solutions across the complete range of Cisco solutions. We have achieved Gold star excellence in Customer Satisfaction and our accreditations and specialisations include:

  • Advanced Specialisation in Data Centre Networking Infrastructure; Data Centre Storage Networking; Routing & Switching; Security; Unified Communications and Wireless LAN
  • Advanced Technology Partner in Customer Voice Portal and Unified Contact Centre Enterprise
  • Academy Network Partner
  • Cisco Smart Care Service

Microsoft

ONI is working with Microsoft to fully maximise the benefits that Unified Communications can deliver. Based on Microsoft's market leadership in desktop applications and operating systems, their software powered Unified Communications solutions are transforming the way businesses are communicating.

BT

ONI is an authorised partner of BT offering advice and support for a wide range of BT services, from traditional calls and lines to more advanced wide area network solutions and internet services. ONI are also able to act as your key interface into BT and become your single point of contact for all pre and post sales support.

Verint

Verint Systems Inc. is a global leader in actionable intelligence solutions and services for enterprise workforce optimisation and security intelligence. In particular their solutions help organisations enhance customer service operations in contact centres, branches, and back-office environments to increase customer satisfaction, reduce operating costs, identify revenue opportunities, and improve profitability.

Telephonetics VIP

Telephonetics VIP solutions offer an innovative range of customer-focused automated telephony and data integration. Helping businesses maximise resources, increase efficiency and reduce their costs, by automating routine services made over the telephone for first point of contact, to ensure a quick and efficient service

Zeacom

Zeacom is a leading provider of advanced Unified Communications solutions that integrate real-time communication tools such as presence information, contact routing, conferencing, chat and speech recognition with conventional tools such as voicemail, email and fax.

Vmware

VMware is the global leader in virtualisation solutions from the desktop to the datacentre. Customers rely on VMware to reduce capital and operating expenses, ensure business continuity and strengthen security.

Egain

eGain  is a leading provider of multichannel customer service and knowledge management software for on-site or on-demand deployment. For over a decade, hundreds of the world's largest companies have relied on eGain to transform their traditional call centres, help desks, and web customer service operations into multichannel customer interaction hubs.

Soft-ex

Soft-ex develop leading web-based telecom data Intelligence and telecom expense management tools giving enterprises centralised visibility and control on company-wide mobile and fixed line costs and data.

Netapp

NetApp is a leading vendor of innovative storage and data management solutions that help organisations around the world store, manage, protect, and retain their data

Lifesize

LifeSize, believes in the power of video to help people do more while travelling less. The company designs and delivers high definition video communications products that provide a productive, true-to-life experience.

Exterity

Exterity helps organisations maximise the value of TV and video content by delivering it over a building, campus, or metropolitan-area IP network to TVs, PCs, and AV display equipment.