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We Integrate

Whatever the challenge, you can rely on ONI to get the job done - on time, to budget and to the highest levels of quality. Our teams bring a wealth of experience and knowledge to ensure your implementation is seamlessly integrated with your existing business and technical processes.

Throughout we will work very closely with your own internal teams coordinating resources and skills to ensure each project is rolled out with minimum disruption to your business.

Our approach uses industry standard methodologies to deliver a risk free implementation from initial project definition right through to operational handover. Key services include:

  • Project management - Expert Prince2 accredited Project Managers apply structured, yet flexible processes to ensure the successful deployment of your solution. They act as the single point of contact managing risk, change, quality and financials as well as any third party suppliers
  • Pre-staging - Equipment is assembled, configured and fully tested prior to delivery and final commissioning. We carry out comprehensive interoperability testing of all components. That gives you a high degree of confidence prior to on-site implementation and minimises any downtime and disruption to your business.
  • Installation and commissioning - ONI has one of the industry's most respected and experienced teams of installation and commissioning engineers in the UK, providing services across multi-vendor products and technologies.
  • Training - A full range of training solutions for both administrators and end users that can be either generic or more specific to your solution
  • Transition management - Expertise on-hand to manage the transition during a major transformation project or service handover. We help to mitigate risk and give your team confidence during a period of major change
  • Application development and customisation - Providing the necessary skills to customise your communications applications to integrate with existing business processes. From XML development on IP telephones to contact centre database integration, our engineers will ensure you get maximum benefit from your investment